A resident living in a block of social housing flats in Clock Face is angry and upset that appeals to his landlord to secure the property have “fallen on deaf ears”.
Thomas Smith, 50, of Field Road, claims the situation worsened when yobs let themselves into the block two weeks ago and set light to a table and belongings.
I just want to feel safe but how can I know that I am safe when any Tom, Dick, and Harry can just come and let themselves in. It would not have happened if they had come out to fix the emergency doorResident Thomas Smith
Complaints have been made about the front access to the building to Helena Partnerships by all of the residing tenants, dating back to six months ago, Mr Thomas claims.
He said: “I just want to feel safe but how can I know that I am safe when any Tom, Dick, and Harry can just come and let themselves in.
“It would not have happened if they had come out to fix the emergency door.
“Helena’s Under One Roof are such a waste of time - the amount of phone calls I have made; I have been ringing twice a week.”
Two weekends ago, youths set fire to a table and other belongings in the downstairs communal area, and Mr Smith had to run and put it out with a bucket of water.
Mr Smith said: “I had to run down, especially as one resident struggles to get downstairs.
“The kids are persistent; they have already tried it once so what is stopping them trying it again.”
Access to the flats is gained by key fob, but Mr Smith believes the youths are finding their way inside by using the postman’s buzzer.
He said: “In the early hours of the morning, they are just letting themselves in - there is one of them who just comes in and sits opposite my flat and stares at my flat.
“So I am vulnerable; as you can imagine, I am not getting any sleep at all.
“All four of us have complained about it; Mr Thomas Finley, who sadly died, he made quite a few complaints about the door, and Steven, who had to be rushed into hospital, he did.”
Ceri Cobain, Senior Communications Advisor at Helena Partnerships, stated: “We are aware of Mr Smith’s concerns since he moved into this flat and will take appropriate action to prevent misuse of the flats.”
Helena Partnerships stated that they had made efforts to respond to complaints by attending the building to fix the door.
Ms Cobain said: “We have responded to customer concerns and repaired the communal door at Field Road twice in the last six months.
“After a further report, the electrical control mechanism is being renewed.
“The replacement unit has been ordered and is scheduled to be delivered on Wednesday, February 10 and will be fitted on the same day.
“The estate is generally well thought of and an Officer will work with residents of this block to resolve their specific concerns.”