A MUM and her two young children are having wear hats and gloves indoors after a faulty boiler left her home without heating.
Joanne Llewellyn, 23, and her two young sons Dylan, three, and four-month-old Reece have been left shivering for the last fortnight after her boiler broke down.
But despite repeated calls to landlord Riverside Housing, the problem has still not been solved.
She told the Reporter: “I don’t know what caused the heating to go off but it’s been a total nightmare. Dylan suffers from chronic asthma and this cold weather has just been making it worse.
“We’ve been having to use a gas fire and covering up with quilts to keep warm - but keeping the gas fire on all the time is costing a lot of money. I’m also worried about leaving it on because the kids would hurt themselves if they touched it.”
Ms Llewellyn, of Morgan Street in Parr, added: “I’ve had to resort to putting hats and gloves on Dylan and Reece when they’re at home just to keep them warm. It’s ridiculous.”
A spokeswoman for Riverside Housing confirmed that maintenance contractors had been called out to Ms Llewellyn’s address on three separate occasions, but claimed each visit was for a slightly different complaint.
She said: “The first call was on January 22 and, according to our records, that complaint was sorted two days later. We were then called again on January 25 and that job was completed by January 29.
“After the latest call, on February 1, maintenance contractors have been out but now need to order a new pump. Each of the call outs was for slightly different complaints and we will always try to sort any problems out as soon as we can.”