New care home firm steps in to take over cancelled contract

Coun Joe Pearson
Coun Joe Pearson

TOWN Hall chiefs have appointed care providers Housing 21 to take over the domiciliary care of around 250 clients across the borough.

The organisation will fill the void left by Care UK – who decided to pull out of their contract with St Helens Council with four months still to run.

Town Hall bosses moved quickly to secure new care provision after Care UK informed the council of their decision earlier this month.

Housing 21 was selected from a shortlist of three “tried and tested” providers.

Les Clarke, Housing 21’s director of services, said: “We have a long history of working with St Helens Council to provide high quality care for people choosing to stay in their own homes. We are pleased to be offering our service to people in St Helens and the decision to ask Housing 21 to provide this service is a clear recognition of the reliable and quality services we have provided here for many years.”

Coun Joe Pearson, St Helens Council’s cabinet member for adult social care and health, added: “We’re delighted that a company with Housing 21’s excellent reputation is taking on this work and we look forward to working with them.

“We’d also like to thank the other two providers who were prepared to work with us to help find a solution.”

The transfer to Housing 21 will take place on July 15. By then, a package of measures will be in place to ensure a smooth transition. Senior management and staff from Care UK are set to work closely with the council and Housing 21 throughout the handover period.

The council will be providing additional support from 7am to 11pm throughout the transition period and carers from other companies will also be retained as emergency standby cover.

A special helpline will also be activated to help anyone with problems or queries. The number to ring is 01744 674378.