Council’s supported living scheme rated ‘good’ by CQC

Care Quality Commission logo
Care Quality Commission logo
Share this article

Town hall chiefs in St Helens have been rated as ‘good’ by the Care Quality Commission.

The council’s supported living scheme received the grade following a comprehensive inspection.

The service offers person-centred care to 53 vulnerable adults living in their own homes across the borough. It has 168 support workers offering 24/7 care to ensure each individual has their needs met and is enabled to reach their true potential in life.

The team received the rating under all five of the inspections headings – Safe, Effective, Caring, Responsive and Well-Led – generating an overall ‘good’ grading.

The service’s registered manager Deborah Jones said: “This is great news for our local vulnerable adults.

“Service users and staff met with inspectors as part of the inspection process and were able to show them how quality services can be delivered with positive outcomes.”

Coun Marlene Quinn, cabinet member for Adult Social Care and Health, said: “It’s yet more proof of the high quality care that we provide here in St Helens for adults with learning


“Team members provide wonderful support and/or direct personal care, while at the same time maintaining and promoting the independence of those in their care.”