Lilac centre in St Helens receive cash boost from call centre staff

Two Merseyside charities are the latest to benefit from a lockdown giveaway organised by key workers at a Warrington call centre.

Thursday, 25th June 2020, 2:06 pm
Updated Thursday, 25th June 2020, 2:08 pm
The Lilac Centre received 500 after being nominated by staff working for United Utilities

The Lilac Centre at St Helens Hospital and Liverpool Women’s Charity each received £500 after being nominated by staff working for United Utilities in Great Sankey.

The cash brings the total given away by call centre workers in Warrington to £3,500.

The scheme is part of a move by managers to help keep up the team spirits of staff, most of whom are working from home, by letting them nominate charities close to their hearts for a £500 donation.

The good causes to get a £500 cheque so far are: Warrington Foodbank, Runcorn’s Halton Haven Hospice, Liverpool’s Carla Lane Animal Hospital,Liverpool’s Alder Hey Children’s Charity, Willlowbrook Hospice in Prescot, Liverpool Women’s charity and the The Lilac Centre at St Helens Hospital.

United Utilities call centres deal with thousands of customer queries and staff there are key workers, not least because they support customers through difficult times, offering payment breaks on their bills, or signposting them to one of the company’s many assistance schemes.

Customer services and people director Lou Beardmore said United Utilities was giving £500 of charity cash a week for each of the company’s two call centres in Whitehaven and Warrington. Staff in both locations choose a different local charity every week.