Slow broadband is sending us round the bend

Anthony Fradley

Anthony Fradley

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A QUIET residential street in St Helens has been singled out as having one of the slowest broadband connections in Britain.

But, to residents of leafy Spinners Drive, Sutton, the news that their road has the 18th slowest broadband in the UK came as no surprise.

According to new research by uSwitch.com, the street’s average broadband connection speed is just 0.334 megabytes per second. The national average is 6.8 megabytes per second - 20 times quicker.

Spinners Drive resident Anthony Fradley, 41, told the Reporter of his frustration at life in the slow lane.

He said: “I’m just glad that somebody has finally recognised the problem we’ve got along here.

“We end up pulling our hair out at times. The broadband is just so slow and affects everything we try to do online - even if we’re just checking e-mails.

“We’re paying the same amount as everyone else for broadband, but getting next to nothing for it. We’re just praying for cable now and will switch as soon as we can.

“Our neighbours feel like they’re bashing their heads against a brick wall too.”

Another resident, who asked not to be named, said: “The broadband speed around here is pathetic. Even just downloading something simple can take all day.

“It’s really frustrating - especially when the kids are online playing Black Ops. We’re forever getting kicked off the broadband, and then have to put up with a five minute delay, minimum, to get back on.

“One of my friends even started up an online petition about it. We’re paying the same as everyone else but not getting the same service.”

With an average download speed of just 0.128 miserly megabytes per second, Mount Pleasant in the Suffolk town of Halesworth was named the slowest street in Britain.

In contrast, Leamington Spa in Warwickshire boasted an average connection speed of 18.865 megabytes per second according to the uSwitch.com survey, which collated more than 1.5m speed tests between March and August this year.

Ernest Doku, uSwitch.com’s technology expert, said: “While many areas of the country are already benefiting from investment into super-fast fibre optic networks, our research highlights the plight of households at the other end of the spectrum, struggling with download speeds so poor that in some cases it can hardly be considered a broadband service at all.”