Estate agent prides itself on customer service

The team at David Davies
The team at David Davies

Leading estate agency St Helens David Davies is a genuine family-run business.

David Davies Sales and Lettings Agent has been one of the town’s foremost estate agents for more than 30 years.

David has always prided himself on his company’s professionalism and high levels of customer service.

And the company can truly call itself a family run business now that wife, Paula has stepped forward into the company.

David said: “For seven years Paula has worked behind the scenes within my company, however, the time is right for her to take on a more visible role within the business.

“Paula brings with her a wealth of experience when it comes to delivering excellent customer service.”

And Paula said: “I have worked in the customer service industry for more than 20 years and within that time have designed and delivered company training courses to external companies on ‘How to deliver excellent customer service’.

“I believe the key is to put yourself in the customers’ shoes, to think about how you yourself would like to be treated and to always try to ‘go the extra mile’ for each and every customer, as buying and selling can be a stressful event in anyone’s life.

“Along with our highly experience team, who have all either achieved or are currently working towards an NVQ in customer service, we aim to make selling and buying as smooth running as possible. We at David Davies Sales and Lettings Agent believe in continuous professional development.”

David Davies Sales and Lettings Agent offers a seven days a week service for customers and the presentation of properties is exceptional.

Along with using the best systems, including the company’s most recently added Mobile Website, Guild Intelligence – providing staff with current market trends.

With David and our senior valuer Mark Loftus providing ‘Free - No Obligation’

Market Appraisals and Paula working in our Rainford office, along with Gill our lettings manager and our sales team, Gill, Jeanette, Sue, Marj, Liz, Zoe and George plus our new addition to the team, Andrea, we collectively have over 70 years experience in estate agency.

Adding to this are our professional membership to The National Association of Estate Agents, recent appointment to the Guild of Professional Estate Agents, Ombudsman for Estate Agents, qualification to provide Probate and Matrimonial valuations and access to ‘Whole of Market’ mortgage advice, shows why David

Davies remains one of the town’s leading Estate Agents.

After all would you book your holiday through a Travel Agent who wasn’t ABTA approved?