Dated buses drive me mad

Young mum Samantha Jones aged 19 with her son Caiden aged 9 weeks missed a six-week hospital check up because of a lack of low-rise Arriva Buses near her home in Streeton Avenue Parr St Helens
Young mum Samantha Jones aged 19 with her son Caiden aged 9 weeks missed a six-week hospital check up because of a lack of low-rise Arriva Buses near her home in Streeton Avenue Parr St Helens
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A YOUNG mum missed her baby son’s six-week check-up because a string of buses had inadequate space for her pushchair.

Samantha Jones, 19, and her son Caiden were stuck at the Kendal Drive bus stop in Clinkham Wood for more than an hour because a succession of “dated” Arriva buses showed up - none of which could accommodate her buggy.

She has since forked out more than £100 on an easy-fold pushchair, just so she can get on the bus!

Samantha told the Reporter: “I catch the bus every day and have trouble all the time trying to catch the 31, 32, 33 and 34 into St Helens town centre.

“If an easy-access bus comes along then everything’s fine. But, more often than not, it’s one of the dated Arriva buses and the driver will just tell me there’s not enough room.

“I have always bought weekly Arriva passes, which cost £18, but there’s not much point having a bus pass if you can’t get on any of the buses!”

Samantha, of Parr, added: “The birth rate is going up in St Helens so I think something should be done about this. I bet this is affecting lots of people - both parents of young children and disabled people.”

An Arriva spokeswoman said: “Our easy access buses can accommodate up to two prams, pushchairs or buggies. However, if the bus is busy, customers may be asked to fold up their pram or, on some occasions where space is unavailable, unfortunately travel may not be possible.

“Safety is our priority and our drivers may advise customers to fold their pushchair to ensure we carry people to their destination safely.

“Unfortunately a small number of non low-floor buses operate in the St Helens area and we apologise for any inconvenience this may cause our customers.

“We continue to invest in our fleet and expect 16 brand new buses to be introduced this year, which will result in 100 per cent of our buses in St Helens being low floor and easy access.”